Working Student User Research (m/f/x) - student

Munich (Germany)

About us

Do you love stories? If so, please keep reading, because we certainly do. We believe the ability to tell stories is what makes us human. Joyn is your streaming app with over 65 live TV channels, exclusive previews, originals and collections. We understand Joyn as a partnership – an invitation to content-providers and users alike to make entertainment more meaningful and fun. Our app aggregates global and especially local content in a relevant way for Germany, both live TV and on-demand content. All kinds of stories and more to come, everyday.

We hire the best, because we need people that are as customer-focused as we are. We are looking for champions to help us further connect with our audience. It’s not a small or easy task, but it’s a fun and rewarding one. Do you think you’re up for it? Great. Then send us your application!

About the Job

JOYN is seeking a Working Student User Research to join the Joyn UX UR Team and to become an active part in building the next generation of our video streaming entertainment service.

Opportunities to make an impact - what you do

  • Support and contribute to the research activities of User Research Collegues & UX Designers (e.g. lab studies, remote testing, card sorting etc.)
  • Build short highlight videos that will grasp the main findings from the interviews.
  • Help to prepare & consolidate user feedback collected by customer support, user feedback tools & app stores.
  • Work cross-department with UX Designer, other User Researcher, Product Managers and Engineers
  • What we are looking for

  • You have a passion for customers, insights and you are curious on how to help making products customers love
  • You have a strong interest in learning and applying user research methods to various stages of product design
  • You are curious and have a proactive attitude
  • You communicate effectively and highly value teamwork/culture
  • Dedication and love for what you do
  • What we are asking for

  • Contribute in our teams research activities (e.g. lab studies, remote testing, card sorting etc.)
  • You will use the raw video material of our interviews and build short highlight videos that will grasp the main findings from the interviews.
  • Work cross-department with UX, Design and Product Management
  • Help to prepare and support facilitate workshops
  • Fluent in English & German